“Scott arrived on a hot day at exactly the time he promised, even though it was a weekend, and we were one of many who needed our air conditioner repaired. He was personable, professional and very fair. He replaced a burned wire on the capacitor, checked the Freon charge and washed the condenser coils. We were charged only for the service call itself. Since we had out-of-town guests, we were especially relieved to know we would all be sleeping comfortably that night.”